Soft skills are the “people skills” that ensure a person is capable of relating effectively with others. Soft skills usually include such personality traits as effective communication, work ethic, problem solving, teamwork, networking, motivation, time management, dispute resolution, flexibility, critical thinking and many similar traits. Whereas hard skills are usually mechanical skills that have been learned, soft skills are somewhat harder to teach. Effective instruction will enhance latent and dormant abilities in the student.

Interacting with people is a critical part of most jobs. The better your employees are able to interact with others, the better the results will be. Soft skills can make a crucial difference in internal communication, customer service and sales situations. People with a broad range of soft skills are valued for their adaptability as they are able to transfer their skills from one workplace role to another with comparative ease. Employers who have a customer service component in their business are particularly appreciative of employees who have a range of soft skills that are appropriate for customer service roles. Good customer service leaves a lasting impression. Great soft people skills can make all the difference.

We offer two types of memberships, one for individuals and the other for businesses or people that need multiple people to access the courses. The individual membership allows for one person to access the lessons and print off personalized certificates. These can be purchased on a yearly or monthly basis. For businesses we offer many different pricing options. Please contact us at support@skillbuilderpro.com if you require more than one membership.

All packages come with a 7-day money back guarantee. This means that if during the 7 days of your first month or year with Skill Builder Pro you don’t want to continue then we’ll provide you with a full refund.

No, but we offer a 7-day money back guarantee for any plan purchased. If you’re not happy within 7 days we’ll process your full refund immediately, no worries whatsoever.

No, you’re not. You are only tied in for the duration of the plan you choose at the point of purchase. This could be six months or yearly. Your plan will auto-renew at the end of that period, but if you cancel at any point before then it will not auto-renew. We will also send you a message before we process any renew payments.

Joining Skill Builder Pro course couldn’t be easier! Just head on over to our membership page and select the best option that suits your needs. If you have any questions, please contact us from the various methods listed on our contact page.

After you have completed your payment, you will be able to login with the credentials you created at signup. We also send a confirmation email with this info. You can view all courses available by clicking the courses button top left of our website, once you have found the course you would like to take, go to the course page and select the large red button “Start Course”. This will open a window with the course. You can also log in by using the log in button top right of website.

The average time required to complete a course is 3 – 6 hours, though you can take as long as you like as you have access to complete the course at your own pace.

Yes, assessments and quizzes are provided so you can test your knowledge to make sure you understand the course content.

All students who complete a course receive a certificate of completion. You will also receive a transcript of course units and courses completed within Skill Builder Pro.

Skill Builder Pro is a job skill, soft skills, and personal development training platform with over 300 online courses. The courses are accessed online via the internet, and users provided with a login. The course categories include, business skills, human resources, marketing, personal development, sales, management, workplace compliance and Microsoft. Upon purchase you will have access to all the courses in Skill Builder Pro for a period of six months and is renewable. Some of the companies we work with include Stack Social, CNN, Entrepreneur, Mashable, and many more.

We provide a 7-day money-back refund guarantee. Please send an email to support@skillbuilderpro.comto submit this request.

There are no entry requirements to take any of these courses. Everyone is encouraged to take these courses.

You do not require a High School Diploma; these courses are open to anyone who would like to study these topics.