fbpx

Learn New and Refresh Existing Skills with Skill Builder Pro

Generic selectors
Exact matches only
Search in title
Search in content
Search in posts
Search in pages
sfwd-courses

Workplace Harassment: What It Is and What to Do About It Online Course

Workplace harassment costs businesses hundreds of millions of dollars every year. The cost to employees’ physical and mental well-being is harder to count. This course will show you how to be proactive in preventing harassment and handle it when it does occur.

Skill Builder Pro is a job skills, soft skills and personal development training platform that has over 300 online courses. You will have access to all courses to learn new skills or refresh your existing skills.

Share on facebook
Share on linkedin
Share on twitter

$499 Save $300 (60%)​

7-Day Money Back Refund Guarantee. If you are a business and need multiple seats Click here
3 – 6 Hours
For Everyone
For All Skill Levels
7 day money back guarantee.
  • Description
  • Units of Study
  • FAQs

Prevent And Handle Workplace Harassment

Workplace harassment costs businesses hundreds of millions of dollars every year. The cost to employees’ physical and mental well-being is harder to count. This course will show you how to be proactive in preventing harassment and handle it when it does occur. In this course, you will learn about different types of harassment. You will also learn prevention strategies (such as harassment policies and handling issues promptly), what to do if you are harassed, what to do if you are accused of harassment, and how to handle harassment as a manager. Then, you will learn a basic complaint resolution process (including how to handle false complaints), when mediation might be an option, and ways to help the workplace return to normal.

Learning outcomes:

  • Explain what is acceptable behavior in the workplace and what is not, and why.Apply the benefits of harassment training.
  • Define the various types of harassment, including sexual harassment.
  • Assist in creating a harassment policy.
  • State some ways to prevent harassment and understand what role you can play.
  • Demonstrate some ways to protect yourself from harassment.
  • Know what to do if you are harassed or accused of harassment.
  • Understand the complaint process, from the complaint to the reply, to mediation or investigation, to a solution.
  • Identify situations where mediation is appropriate, and understand how mediation works in those situations.
  • Describe appropriate solutions for a harassment incident.
  • Know what to do if a complaint is false.
  • Help your workplace return to normal after a harassment incident.
Online Access: Study the course online with an internet connection, by any device including PC, MAC, tablet or Smart Phone. Certificate of completion: A certificate of completion will be provided, when you finish the course.

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

 Session 2: Defining Harassment

  • What Is Harassment?
  • Types of Harassment
  • Legal Definitions
  • Summary
  • Reasonable Man/Reasonable Woman

 Session 3: Defining Sexual Harassment

  • What is Sexual Harassment?
  • Types of Harassment
  • Behavior Categories
  • Questionable Scenarios
  • Is This Harassment? Scenario One
  • Is This Harassment? Scenario Two
  • Is This Harassment? Scenario Three
  • Is This Harassment? Scenario Four
  • Is This Harassment? Scenario Five

 Session 4: The Purpose of Training

  • Why is Training Important?

 Session 5: Creating a Harassment Policy

  • Key Policy Points
  • Writing the Policy
  • The Complaint Procedure
  • Educating Staff
  • Monitoring the Policy

 Session 6: Other Prevention Strategies

  • Making Connections

 Session 7: Nipping it in the Bud

  • Your Role as a Manager
  • Making Connections

 Session 8: Protecting Yourself

  • Minimizing Your Risks
  • Key Strategies

 Session 9: What If It Happens to Me?

  • What Works and What Doesn’t?
  • Strategies that Do Work
  • Saying No

 Session 10: What If It’s Happening to Someone Else?

  • What’s Really Happening? Part One
  • What’s Really Happening? Part Two

 Session 11: Someone Has Filed a Complaint Against Me!

  • Steps to Deal with the Situation

 Session 12: Addressing a Complaint

  • Addressing a Complaint

 Session 13: Handling False Complaints

  • About False Complaints, Part One
  • About False Complaints, Part Two

 Session 14: Mediation

  • Basics of Mediation
  • Choosing a Mediator
  • External Mediator
  • The Mediation Process
  • Step One: Preparation, Part Two
  • Step Two: The Meeting, Part One
  • Step Two: The Meeting, Part Two
  • Step Three: Resolution
  • How to Document Mediation

 Session 15: Investigating a Complaint

  • Setting up the Investigation
  • Choosing the Investigator
  • Key Qualities for an Investigator
  • The Investigation Plan
  • Sample Issues
  • The Investigation Process
  • Sample Issues
  • The Investigation Process
  • Witness Evidence
  • Witness Information to Gather
  • A Witness’ Rights
  • About Confidentiality
  • Documents to Review
  • Location Evidence
  • The Manager’s Role During the Investigation
  • Managing the People Involved
  • Creating the Report, Part One
  • Creating the Report, Part Two
  • Who Should See the Report?
  • Verbal Sharing
  • Written Sharing
  • What Information Should Be Shared?
  • Who Should Share This Information With the Recipients?

 Session 16: Making the Decision

  • Who Makes the Decision?
  • When Should a Lawyer Be Involved?

 Session 17: Creating Solutions

  • To Fix or to Punish?
  • Outcomes for the Complainant
  • Outcomes for the Respondent
  • Changes in the Organization

 Session 18: After It’s Over

  • Getting Back to Normal
  • Maintaining Records

 Session 19: Skill Application

  • Process Overview
  • Key Players
  • Stage 1
  • Stage 2
  • Stage 3
  • Stage 4

 Session 20: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Soft skills are the “people skills” that ensure a person is capable of relating effectively with others. Soft skills usually include such personality traits as effective communication, work ethic, problem solving, teamwork, networking, motivation, time management, dispute resolution, flexibility, critical thinking and many similar traits.

Whereas hard skills are usually mechanical skills that have been learned, soft skills are somewhat harder to teach. Effective instruction will enhance latent and dormant abilities in the student. 

Interacting with people is a critical part of most jobs. The better your employees are able to interact with others, the better the results will be. Soft skills can make a crucial difference in internal communication, customer service and sales situations.

People with a broad range of soft skills are valued for their adaptability as they are able to transfer their skills from one workplace role to another with comparative ease.

Employers who have a customer service component in their business are particularly appreciative of employees who have a range of soft skills that are appropriate for customer service roles. Good customer service leaves a lasting impression. Great soft people skills can make all the difference.

Skill Builder Pro is an online membership to over 300 of the most important soft skills courses, that your can study from any device, including computer or mobile phone.
Included are:

  • Certificates and Course Transcripts
  • Free Personal Success Program
  • Free Career Planner Workbook
  • Quizzes and assessments

We offer two types of memberships, one for individuals and the other for businesses or people that need multiple people to access the courses.

The individual membership allows for one person to access the lessons and print off personalized certificates. These can be purchased on a yearly or monthly basis. 

For businesses we offer many different pricing options. Please contact us at support@skillbuilderpro.com if you require more than one membership. 

All packages come with a 7-day money back guarantee. This means that if during the 7 days of your first month or year with Skill Builder Pro you don’t want to continue then we’ll provide you with a full refund.

No, but we offer a 7-day money back guarantee for any plan purchased. If you’re not happy within 7 days we’ll process your full refund immediately, no worries whatsoever.

No, you’re not. You are only tied in for the duration of the plan you choose at the point of purchase. This could be six months or yearly.

Your plan will auto-renew at the end of that period, but if you cancel at any point before then it will not auto-renew. 

We will also send you a message before we process any renew payments.

Joining Skill Builder Pro course couldn’t be easier! Just head on over to our membership page and select the best option that suits your needs. If you have any questions, please contact us from the various methods listed on our contact page.

Online learning is just as easy – if not easier – than a traditional academic situation. By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace. Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

After you have completed your payment, you will be able to login with the credentials you created at signup. We also send a confirmation email with this info.

You can view all courses available by clicking the courses button top left of our website, once you have found the course you would like to take, go to the course page and select the large red button “Start Course”. This will open a window with the course.

You can also log in by using the log in button top right of website.

The average time required to complete a course is 3 – 6 hours, though you can take as long as you like as you have access to complete the course at your own pace.

Yes, assessments and quizzes are provided so you can test your knowledge to make sure you understand the course content.

All students who complete a course receive a certificate of completion.

You will also receive a transcript of course units and courses completed within Skill Builder Pro.

Skill Builder Pro is a job skill, soft skills, and personal development training platform with over 300 online courses. The courses are accessed online via the internet, and users provided with a login.

The course categories include, business skills, human resources, marketing, personal development, sales, management, workplace compliance and Microsoft.

Upon purchase you will have access to all the courses in Skill Builder Pro for a period of six months and is renewable.

Some of the companies we work with include Stack Social, CNN, Entrepreneur, Mashable, and many more.

We provide a 7-day money-back refund guarantee. Please send an email to support@skillbuilderpro.com to submit this request.

There are no entry requirements to take any of these courses. Everyone is encouraged to take these courses.

You do not require a High School Diploma; these courses are open to anyone who would like to study these topics.

These courses are only provided in English.

All the courses are based online and accessed through the Skill Builder Pro online platform via the internet.

Once you have completed the payment, you will receive a confirmation email and tax receipt. You will also receive a username and password to log into the skill builder Pro Platform. If you have the internet and own a reliable computer or device, you will be able to log in and study the courses. Please remember to check your junk folder if you do not receive the email.

You can start immediately after finalizing the purchase of Skill builder Pro, using the username and password provided with your welcome email. Head here to signup https://skillbuilderpro.com/membership/

You do not need to be an expert, but you should be able to use a keyboard, the internet, and have basic skills with Microsoft.

You will have six months access Skill Builder Pro platform (or longer if you have purchased longer), there are no time limits, and you can take as long as you require to complete each course. Access is renewed at the end of six months.

All 300 job skill, soft skills, and personal development courses included, additionally, new courses added monthly, the online materials include content, diagrams, interactive instructions, and quizzes, plus you will receive a certificate upon completion.

You will receive a Certificate of Completion, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers, and potential employers. Plus, you can include it in your resume/CV, professional social media profiles, and job applications.

Taking the initiative and completing these courses shows potential employers you are willing to learn new skills to ensure that you have the necessary skills to achieve your tasks.

The Certificates are valid for life and do not need renewing. 

You can complete as many courses as you like.

We accept payments via PayPal, Credit Card, and Bank Transfer. Contact us at support@skillbuilderpro.com, to pay via bank transfer or PayPal.

If you are a business and wish to purchase for multiple people, please contact us at support@skillbuilderpro.com.

Yes, you can request for an invoice via email at support@skillbuilderpro.com

You can purchase this course as a gift, send an email to support@skillbuilderpro.com, with the details and we can accommodate this.

You can contact our support team at any time through live chat on our website, or email at support@skillbuilderpro.com.

 

Course Features

  • Only 3 to 6 hours of study is required
  • Delivered 100% on-line 24/7
  • Study from home or at work, at your own pace, in your own time
  • Certificate of Completion

Need Help?

Reviews

What other students have said about us

Vesna Kitanovska
Read More
I am going to realise that (after completing 13 Courses already) how much time I can save studying online. Is becoming a bit "addictive” but in a good way. I love it and every free time I am on to doing my exams or explore what other Courses is available out there to enroll later.
Debra Goodlander
Read More
I am an older manager and have ran into several of the examples you explained over the years with younger employees. Reading this has helped me realize where I may have gone wrong. I will be changing the way I handle all my employees. Thank you.
Philip Anthony Apps
Read More
The Courses have been very detailed and challenging. Different subjects and terminology well laid out and instructive. Key points well presented and course material written in a very informal patient way which keeps the note taking and reading interesting! overall thoroughly enjoyed this course and completing it!
Alicia L
Read More
I loved this course!! It's very informative and straight to the point. I appreciate the opportunity to be able to train for high demand jobs at a cost effective price. Thank you!!! God Bless.”
Previous
Next
0 +
different courses
0
Hours of Classes
0 +
Happy Clients

Learn New Skills and Refresh Existing Skills with Skill Builder Pro

7-Day Money Back Refund Guarantee

To Perfect for individuals and businesses to boost their skills

Need More Info?

Please reach out if you need more info from us.

Log into Skill Builder Pro

Sign in to enjoy all our courses or

Need multiple users?

Please let us know what you are looking for.

Days
Hours
Minutes
Seconds

Huge August Sale – Now Only $199, Save 60%