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Lean Process Improvement Course

Toyota, Boeing, and Nike are just a few organizations that have used Lean principles to help them become successful. You, too, can incorporate Lean process improvement techniques into your corporate culture to minimize waste and maximize value.

Skill Builder Pro is a job skills, soft skills and personal development training platform that has over 300 online courses. Your membership includes access to all courses to learn new skills or refresh your existing skills.

Your membership gives you access to all 300+ of our courses for 12 months.

7-Day Money Back Refund Guarantee. If you are a business and need multiple seats Click here
3 – 6 Hours
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Learn Lean Principles To Help You Become Successful

Toyota, Boeing, and Nike are just a few organizations that have used Lean principles to help them become successful. You, too, can incorporate Lean process improvement techniques into your corporate culture to minimize waste and maximize value. Lean principles have come a long way over the past 300 years. From Benjamin Franklin’s early ideas, to Henry Ford’s work in the 1920’s and the Toyoda precepts in the 1930’s, to Jeffery Liker’s publication of The Toyota Way in 2004, Lean processes have evolved from a simple concept to a set of widely used best practices. This course will give participants the foundation to begin implementing Lean process improvement tools in their workplace. The first part of the course will explore the foundations of Lean through the Toyota precepts and the five critical improvement concepts (value, waste, variation, complexity, and continuous improvement). The second part of the course will give participants tools to perform continuous improvement in their organization, including 5S, 5W-2H, PDSA, DMAIC, Kaizen, Genchi Genbutsu, and various Lean data mapping methods Learning outcomes:
  • Define Lean and its key terms.
  • Describe the Toyota Production System and the TPS house.
  • Describe the five critical improvement concepts.
  • Use the Kano model to understand, describe, analyze, and improve value.
  • Identify and reduce various types of waste.
  • Create a plan for a more environmentally Lean organization.
  • Use the PDSA and R-DMAIC-S models to plan, execute, and evaluate Lean changes.
  • Use Lean thinking frameworks, including 5W-2H, Genchi Genbutsu and Gemba.
  • Prepare for and complete a basic 5-S.
  • Describe the key elements of Kaizen events, particularly a Kaizen blitz.
  • Gather, analyze, and interpret data using flow charts, Ishikawa (fishbone) diagrams, SIPOC diagrams, and value stream maps.
  • Go back to your organization with a plan to begin incorporating Lean into your corporate culture.
Online Access: Study the course online with an internet connection, by any device including PC, MAC, tablet or Smart Phone. Certificate of completion: A certificate of completion will be provided, when you finish the course.

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

 Session 2: Understanding Lean

  • Defining Lean
  • The History of Lean
  • The Automobile Industry
  • The Toyoda Precepts
  • Modern Thinkers
  • Six Sigma and Lean
  • Lean Six Sigma
  • Pre-Assignment Review
  • A Lean Glossary, Part One
  • A Lean Glossary, Part Two

 Session 3: The Toyota Production System

  • Overview of the Liker Pyramid
  • Parts of the Pyramid, Part One
  • Parts of the Pyramid, Part Two
  • Exploring the Philosophy
  • Considering the Processes, Part One
  • Considering the Processes, Part Two
  • Understanding People and Partners
  • Problem Solving Tools
  • The Problem Solving Model
  • Asking the Right Questions

 Session 4: The Toyota Production System House

  • Model Overview
  • The Roof
  • The Pillars
  • The Core
  • The Foundation

 Session 5: The Five Critical Improvement Concepts

  • Key Ideas
  • Waste
  • Variation
  • Complexity
  • Continuous Improvement
  • Case Study
  • Task

 Session 6: Understanding Value with the Kano Model

  • The Kano Model
  • Breaking Down the Model
  • Example: New Car

 Session 7: Types of Waste

  • The Three Categories
  • Making Connections

 Session 8: Creating a Lean Enterprise

  • Going Green with Lean
  • The Characteristics of a Lean Organization

 Session 9: The Plan, Do, Study, Act (PDSA) Cycle

  • Model Overview
  • Plan
  • Do
  • Study (also called Check)
  • Act

 Session 10: Using the R-DMAIC-S Model

  • R-DMAIC-S Model
  • R-DMAIC-S and PDSA, Part One
  • R-DMAIC-S and PDSA, Part Two

 Session 11: Lean Thinking Tools

  • 5W-2H
  • Genchi Genbutsu and Gemba
  • Performing a 5-S
  • Preparing for 5-S

 Session 12: Kaizen Events

  • About Kaizen and Kaizen Events
  • Typical Kaizen Blitz Workflow
  • Visualizing the Workflow
  • Personal Reflection

 Session 13: Data Gathering and Mapping

  • Flow Charts
  • Types of Symbols, Part One
  • Types of Symbols, Part Two
  • Creating the Flow Chart
  • Sample Flow Chart
  • Ishikawa (Cause and Effect) Diagrams
  • Creating an Ishikawa Diagram
  • SIPOC Diagrams
  • The Right Tools for the Job
  • Value Stream Maps
  • Sample Value Stream Map
  • Tips for Effective Data Analysis
  • Making Connections

 Session 14: A Plan to Take Home

  • Roadblocks and Pitfalls
  • Making Connections
  • Common Problems
  • Creating a Successful Organizational Structure
  • Process Overview
  • Breaking Down the Model
  • Where To Get Started?
  • A Plan for Success

 Session 15: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Soft skills are the “people skills” that ensure a person is capable of relating effectively with others. Soft skills usually include such personality traits as effective communication, work ethic, problem solving, teamwork, networking, motivation, time management, dispute resolution, flexibility, critical thinking and many similar traits.

Whereas hard skills are usually mechanical skills that have been learned, soft skills are somewhat harder to teach. Effective instruction will enhance latent and dormant abilities in the student. 

Interacting with people is a critical part of most jobs. The better your employees are able to interact with others, the better the results will be. Soft skills can make a crucial difference in internal communication, customer service and sales situations.

People with a broad range of soft skills are valued for their adaptability as they are able to transfer their skills from one workplace role to another with comparative ease.

Employers who have a customer service component in their business are particularly appreciative of employees who have a range of soft skills that are appropriate for customer service roles. Good customer service leaves a lasting impression. Great soft people skills can make all the difference.

Skill Builder Pro is an online membership to over 300 of the most important soft skills courses, that your can study from any device, including computer or mobile phone.
Included are:

  • Certificates and Course Transcripts
  • Free Personal Success Program
  • Free Career Planner Workbook
  • Quizzes and assessments

We offer two types of memberships, one for individuals and the other for businesses or people that need multiple people to access the courses.

The individual membership allows for one person to access the lessons and print off personalized certificates. These can be purchased on a yearly or monthly basis. 

For businesses we offer many different pricing options. Please contact us at support@skillbuilderpro.com if you require more than one membership. 

All packages come with a 7-day money back guarantee. This means that if during the 7 days of your first month or year with Skill Builder Pro you don’t want to continue then we’ll provide you with a full refund.

No, but we offer a 7-day money back guarantee for any plan purchased. If you’re not happy within 7 days we’ll process your full refund immediately, no worries whatsoever.

No, you’re not. You are only tied in for the duration of the plan you choose at the point of purchase. This could be six months or yearly.

Your plan will auto-renew at the end of that period, but if you cancel at any point before then it will not auto-renew. 

We will also send you a message before we process any renew payments.

Joining Skill Builder Pro course couldn’t be easier! Just head on over to our membership page and select the best option that suits your needs. If you have any questions, please contact us from the various methods listed on our contact page.

Online learning is just as easy – if not easier – than a traditional academic situation. By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace. Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

After you have completed your payment, you will be able to login with the credentials you created at signup. We also send a confirmation email with this info.

You can view all courses available by clicking the courses button top left of our website, once you have found the course you would like to take, go to the course page and select the large red button “Start Course”. This will open a window with the course.

You can also log in by using the log in button top right of website.

The average time required to complete a course is 3 – 6 hours, though you can take as long as you like as you have access to complete the course at your own pace.

Yes, assessments and quizzes are provided so you can test your knowledge to make sure you understand the course content.

All students who complete a course receive a certificate of completion.

You will also receive a transcript of course units and courses completed within Skill Builder Pro.

Skill Builder Pro is a job skill, soft skills, and personal development training platform with over 300 online courses. The courses are accessed online via the internet, and users provided with a login.

The course categories include, business skills, human resources, marketing, personal development, sales, management, workplace compliance and Microsoft.

Upon purchase you will have access to all the courses in Skill Builder Pro for a period of six months and is renewable.

Some of the companies we work with include Stack Social, CNN, Entrepreneur, Mashable, and many more.

We provide a 7-day money-back refund guarantee. Please send an email to support@skillbuilderpro.com to submit this request.

There are no entry requirements to take any of these courses. Everyone is encouraged to take these courses.

You do not require a High School Diploma; these courses are open to anyone who would like to study these topics.

These courses are only provided in English.

All the courses are based online and accessed through the Skill Builder Pro online platform via the internet.

Once you have completed the payment, you will receive a confirmation email and tax receipt. You will also receive a username and password to log into the skill builder Pro Platform. If you have the internet and own a reliable computer or device, you will be able to log in and study the courses. Please remember to check your junk folder if you do not receive the email.

You can start immediately after finalizing the purchase of Skill builder Pro, using the username and password provided with your welcome email. Head here to signup https://skillbuilderpro.com/membership/

You do not need to be an expert, but you should be able to use a keyboard, the internet, and have basic skills with Microsoft.

You will have six months access Skill Builder Pro platform (or longer if you have purchased longer), there are no time limits, and you can take as long as you require to complete each course. Access is renewed at the end of six months.

All 300 job skill, soft skills, and personal development courses included, additionally, new courses added monthly, the online materials include content, diagrams, interactive instructions, and quizzes, plus you will receive a certificate upon completion.

You will receive a Certificate of Completion, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers, and potential employers. Plus, you can include it in your resume/CV, professional social media profiles, and job applications.

Taking the initiative and completing these courses shows potential employers you are willing to learn new skills to ensure that you have the necessary skills to achieve your tasks.

The Certificates are valid for life and do not need renewing. 

You can complete as many courses as you like.

We accept payments via PayPal, Credit Card, and Bank Transfer. Contact us at support@skillbuilderpro.com, to pay via bank transfer or PayPal.

If you are a business and wish to purchase for multiple people, please contact us at support@skillbuilderpro.com.

Yes, you can request for an invoice via email at support@skillbuilderpro.com

You can purchase this course as a gift, send an email to support@skillbuilderpro.com, with the details and we can accommodate this.

You can contact our support team at any time through live chat on our website, or email at support@skillbuilderpro.com.

 

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The Courses have been very detailed and challenging. Different subjects and terminology well laid out and instructive. Key points well presented and course material written in a very informal patient way which keeps the note taking and reading interesting! overall thoroughly enjoyed this course and completing it!
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