Session 1: Course Overview

• Learning Objectives
• Pre-Assignment
• Pre-Course Assessment

Session 2: History of Emotional Intelligence

• History of Emotional Intelligence, Part One
• Making Connections, Part One
• Making Connections, Part Two
• History of Emotional Intelligence, Part Two

Session 3: Emotional Intelligence Defined

• Definitions and Thoughts
• The Six Seconds Model
• Making Connections

Session 4: Blueprint

• Instructions
• Identify Emotions
• Understand and Manage
• Use and Communicate

Session 5: Optimism 

• Defining Optimism and Pessimism
• Choosing Our Approach
• ABC’s of Optimism
• Pessimism versus Optimism
• VET Process
• Adversities

Session 6: Validating Emotions in Others

• The VALUE Technique
• The SOLER Technique
• Communication Technique

Session 7: Understanding Emotions

• The Seven Human Emotions
• What Do Emotions Tell Us?
• Applying Emotional Intelligence
• Positives and Negatives
• The Emotional Map
• Plutchik’s Wheel of Emotions

Session 8: Setting Your Personal Vision

• Defining Your Principles
• Creating Your Vision
• Understanding Your Values
• Defining Our Values
• Identifying Our Influences
• Think in Terms of Relationships
• Creating Your Vision Statement
• What’s Standing in Your Way?
• Think in Terms of Relationships
• Relationship Worksheet
• Creating Your Vision Statement

Session 9: A Personal Action Plan

• Starting Point
• Where I Want to Go
• How I Will Get There
• Summary
• Recommended Reading List

• No previous knowledge or experience is required.
• Access to a computer or device and internet connection