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Business Writing That Works Online Course

We all know what good writing is. It’s the novel we can’t put down, the poem we never forgot, and the speech that changes the way we look at the world. Good writing is the memo that gets action and the letter that says what a phone call can’t.

Skill Builder Pro is a job skills, soft skills and personal development training platform that has over 300 online courses. Your membership includes access to all courses to learn new skills or refresh your existing skills.

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$499 Save $300 (60%).
Your membership gives you access to all 300 of our courses for 6 months.

7-Day Money Back Refund Guarantee. If you are a business and need multiple seats Click here
3 – 6 Hours
For Everyone
For All Skill Levels
7 day money back guarantee.
  • Description
  • Units of Study
  • FAQs

Learn Everything You Need To Know About Business Writing

In business writing, the language is concrete, the point of view is clear, and the points are well expressed. Good writing is hard work, and even the best writers get discouraged. However, with practice you can feel more confident about your own writing. This course will give you the tools to become a better writer. Learning Outcomes:
  • Learn the value of good written communication
  • Learn how to write and proofread your work so it is clear, concise, complete, and correct
  • Apply these skills in real world situations
  • Understand the proper format for memos, letters, and e-mails
Online Access: Study the course online with an internet connection, by any device including PC, MAC, tablet or Smart Phone. Certificate of completion: A certificate of completion will be provided, when you finish the course.

 Session 1: Course Overview

  • Learning Objectives

 Session 2: Why Write?

  • Why Do We Write?
  • Becoming a Better Writer
  • Communicating a Message

 Session 3: Be Clear

  • Writing Clearly
  • The Pweor of the Hmuan Mnid
  • Why Write Well?
  • Selecting Words
  • Choosing What to Say
  • Removing the Noise
  • Simplifying Sentences
  • Our Simpler Sentences
  • Clarify the Convolution

 Session 4: Be Concise

  • Writing Concisely
  • Becoming Concise
  • Being Precise
  • Our Tightened Sentences
  • Rewriting Exercises
  • Our Updated Language
  • Rewriting Exercises: Practicing Conciseness
  • Our Concise Sentences

 Session 5: Be Complete

  • Making Your Writing Complete
  • Two Keys: Empathy and Flexibility
  • Asking Questions
  •  Session 6: Be Correct
  • Common Writing Errors

 Session 7: Word Agreement

  • Making Words Agree
  • Modifiers and Describers
  • Rewriting Exercises: Making Words Agree
  • Our Word Agreements
  • Rewriting Exercise: Moving Modifiers
  • Our Moved Modifiers

 Session 8: Active and Passive Voice

  • About the Active Voice
  • About the Passive Voice
  • Passive and Active Voice Examples
  • Passive to Active
  • Our Active Sentences

 Session 9: Sentences and Sentence Types

  • The Sentence
  • The Paragraph
  • Breaking Down a Paragraph
  • Reorganizing a Paragraph
  • Our Broken Down and Reorganized Suggestions

 Session 10: Readability Index

  • About the Index
  • Calculating the Index
  • About Your Score
  • Calculating the Index Automatically
  • Using the Index
  • How Foggy Is My Writing?

 Session 11: Manners and Courtesy

  • Courtesy
  • Courtesy in Your Writing
  • What? My Letter Writing Style?
  • Letter Sample One
  • Sample One Rating
  • Letter Sample Two
  • Sample Two Rating
  • Letter Sample Three
  • Sample Three Rating

 Session 12: Practical Language

  • Basic Rules
  • Word Usage Rules
  • Using That and Which
  • Playing with Language
  • Some Food for Thought

 Session 13: Inclusive Language

  • About Inclusive Language
  • Cheat Sheet

 Session 14: Sentence Construction

  • Parallel Construction
  • Making Them Parallel
  • Our Parallel Sentences

 Session 15: Punctuation

  • The Comma
  • Other Comma Uses
  • Comma Misuses
  • The Semi-Colon
  • The Colon
  • The Apostrophe
  • Practice with Punctuation – the Comma
  • Practice with Punctuation – the Semi-Colon
  • Practice with Punctuation – the Colon
  • Practice with Punctuation – the Apostrophe

 Session 16: Writing Business Letters

  • Business Letters
  • Steps to Writing Business Letters
  • Creating Correspondence
  • Parts of a Business Letter
  • Business Letter Parts
  • Types of Letters
  • Persuasion Letters
  • No Letters
  • Dissecting Letters Exercise
  • Letter Type Sample 1
  • Letter Type Sample 2
  • Letter Type Sample 3
  • Letter Type Sample 4
  • Our Answers to the Letters
  • Beginning Letters
  • Expressions and Guidelines
  • Strategies and Recommendations

 Session 17: Writing Effective E-mails

  • E-mail Basics
  • The Subject Line
  • Formatting
  • Attachments
  • Use Spell Check!
  • Covering Your Bases?
  • Reply All
  • Concise
  • Privacy
  • Shorthand
  • Managing E-Mail
  • Tackling Email
  • E-mail at Work

 Session 18: Spelling and Proofreading

  • Spelling Tips
  • Proofreading Tips
  • Learning to Look
  • Being a Good Proofreader
  • Proofreading Practices
  • Performance Article
  • Identifying the Errors
  • The Edited Article

 Session 19: Writing Memos

  • The Anatomy of a Memo
  • Acme Funfest

 Session 20: Reviewing Your Writing

  • Checking Back
  • Reviewing the Checklist

 Session 21: Writing Challenges

  • Course Recap
  • Top Ten Writing Challenges
  • Our Top Ten Writing Challenges Responses
  • Guidelines for Capitalization

 Session 22: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Soft skills are the “people skills” that ensure a person is capable of relating effectively with others. Soft skills usually include such personality traits as effective communication, work ethic, problem solving, teamwork, networking, motivation, time management, dispute resolution, flexibility, critical thinking and many similar traits.

Whereas hard skills are usually mechanical skills that have been learned, soft skills are somewhat harder to teach. Effective instruction will enhance latent and dormant abilities in the student. 

Interacting with people is a critical part of most jobs. The better your employees are able to interact with others, the better the results will be. Soft skills can make a crucial difference in internal communication, customer service and sales situations.

People with a broad range of soft skills are valued for their adaptability as they are able to transfer their skills from one workplace role to another with comparative ease.

Employers who have a customer service component in their business are particularly appreciative of employees who have a range of soft skills that are appropriate for customer service roles. Good customer service leaves a lasting impression. Great soft people skills can make all the difference.

Skill Builder Pro is an online membership to over 300 of the most important soft skills courses, that your can study from any device, including computer or mobile phone.
Included are:

  • Certificates and Course Transcripts
  • Free Personal Success Program
  • Free Career Planner Workbook
  • Quizzes and assessments

We offer two types of memberships, one for individuals and the other for businesses or people that need multiple people to access the courses.

The individual membership allows for one person to access the lessons and print off personalized certificates. These can be purchased on a yearly or monthly basis. 

For businesses we offer many different pricing options. Please contact us at support@skillbuilderpro.com if you require more than one membership. 

All packages come with a 7-day money back guarantee. This means that if during the 7 days of your first month or year with Skill Builder Pro you don’t want to continue then we’ll provide you with a full refund.

No, but we offer a 7-day money back guarantee for any plan purchased. If you’re not happy within 7 days we’ll process your full refund immediately, no worries whatsoever.

No, you’re not. You are only tied in for the duration of the plan you choose at the point of purchase. This could be six months or yearly.

Your plan will auto-renew at the end of that period, but if you cancel at any point before then it will not auto-renew. 

We will also send you a message before we process any renew payments.

Joining Skill Builder Pro course couldn’t be easier! Just head on over to our membership page and select the best option that suits your needs. If you have any questions, please contact us from the various methods listed on our contact page.

Online learning is just as easy – if not easier – than a traditional academic situation. By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace. Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

After you have completed your payment, you will be able to login with the credentials you created at signup. We also send a confirmation email with this info.

You can view all courses available by clicking the courses button top left of our website, once you have found the course you would like to take, go to the course page and select the large red button “Start Course”. This will open a window with the course.

You can also log in by using the log in button top right of website.

The average time required to complete a course is 3 – 6 hours, though you can take as long as you like as you have access to complete the course at your own pace.

Yes, assessments and quizzes are provided so you can test your knowledge to make sure you understand the course content.

All students who complete a course receive a certificate of completion.

You will also receive a transcript of course units and courses completed within Skill Builder Pro.

Skill Builder Pro is a job skill, soft skills, and personal development training platform with over 300 online courses. The courses are accessed online via the internet, and users provided with a login.

The course categories include, business skills, human resources, marketing, personal development, sales, management, workplace compliance and Microsoft.

Upon purchase you will have access to all the courses in Skill Builder Pro for a period of six months and is renewable.

Some of the companies we work with include Stack Social, CNN, Entrepreneur, Mashable, and many more.

We provide a 7-day money-back refund guarantee. Please send an email to support@skillbuilderpro.com to submit this request.

There are no entry requirements to take any of these courses. Everyone is encouraged to take these courses.

You do not require a High School Diploma; these courses are open to anyone who would like to study these topics.

These courses are only provided in English.

All the courses are based online and accessed through the Skill Builder Pro online platform via the internet.

Once you have completed the payment, you will receive a confirmation email and tax receipt. You will also receive a username and password to log into the skill builder Pro Platform. If you have the internet and own a reliable computer or device, you will be able to log in and study the courses. Please remember to check your junk folder if you do not receive the email.

You can start immediately after finalizing the purchase of Skill builder Pro, using the username and password provided with your welcome email. Head here to signup https://skillbuilderpro.com/membership/

You do not need to be an expert, but you should be able to use a keyboard, the internet, and have basic skills with Microsoft.

You will have six months access Skill Builder Pro platform (or longer if you have purchased longer), there are no time limits, and you can take as long as you require to complete each course. Access is renewed at the end of six months.

All 300 job skill, soft skills, and personal development courses included, additionally, new courses added monthly, the online materials include content, diagrams, interactive instructions, and quizzes, plus you will receive a certificate upon completion.

You will receive a Certificate of Completion, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers, and potential employers. Plus, you can include it in your resume/CV, professional social media profiles, and job applications.

Taking the initiative and completing these courses shows potential employers you are willing to learn new skills to ensure that you have the necessary skills to achieve your tasks.

The Certificates are valid for life and do not need renewing. 

You can complete as many courses as you like.

We accept payments via PayPal, Credit Card, and Bank Transfer. Contact us at support@skillbuilderpro.com, to pay via bank transfer or PayPal.

If you are a business and wish to purchase for multiple people, please contact us at support@skillbuilderpro.com.

Yes, you can request for an invoice via email at support@skillbuilderpro.com

You can purchase this course as a gift, send an email to support@skillbuilderpro.com, with the details and we can accommodate this.

You can contact our support team at any time through live chat on our website, or email at support@skillbuilderpro.com.


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Vesna Kitanovska
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I am going to realise that (after completing 13 Courses already) how much time I can save studying online. Is becoming a bit "addictive” but in a good way. I love it and every free time I am on to doing my exams or explore what other Courses is available out there to enroll later.
Debra Goodlander
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I am an older manager and have ran into several of the examples you explained over the years with younger employees. Reading this has helped me realize where I may have gone wrong. I will be changing the way I handle all my employees. Thank you.
Philip Anthony Apps
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The Courses have been very detailed and challenging. Different subjects and terminology well laid out and instructive. Key points well presented and course material written in a very informal patient way which keeps the note taking and reading interesting! overall thoroughly enjoyed this course and completing it!
Alicia L
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I loved this course!! It's very informative and straight to the point. I appreciate the opportunity to be able to train for high demand jobs at a cost effective price. Thank you!!! God Bless.”
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Learn New Skills and Refresh Existing Skills with Skill Builder Pro

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