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Basic Business Management: Boot Camp for Business Owners Online Course

Owning a business requires a vision balanced with attention to detail. This course will give you the basic business management skills that you need for success.

Skill Builder Pro is a job skills, soft skills and personal development training platform that has over 300 online courses. Your membership includes access to all courses to learn new skills or refresh your existing skills.

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$499 Save $300 (60%).
Your membership gives you access to all 300 of our courses for 6 months.

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3 – 6 Hours
For All Skill Levels
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Learn the Basics of Business Management

Owning a business requires a vision balanced with attention to detail. You need to be a generalist who understands the multiple aspects of running a business, as well as the ability to step back and see the big picture and to reach into the future. This course will give you the basic business management skills that you need for success. This course will give you all the skills that you need as a new business owner. You’ll learn how to develop your organizational chart, manage operations, speak knowledgeably about finance, hire the right people, build your brand, market your product online and offline, complete a strategic plan and a succession plan, and build your customer base. You’ll also learn the basics of leadership and tips for taking your business to the next level. Learning outcomes:
  • Apply the best methods for creating, leading, and managing your own business.
  • Establish an organizational framework through operations, finance, and leadership.
  • Set up an effective and efficient system for hiring, retaining, and succession planning.
  • Start researching and designing your strategic plan.
  • Describe the essential elements of marketing, sales, and your company brand.
  • Apply financial and accounting terms correctly.
Online Access: Study the course online with an internet connection, by any device including PC, MAC, tablet or Smart Phone. Certificate of completion: A certificate of completion will be provided, when you finish the course. Certificate of completion: A certificate of completion will be provided, when you finish the course.

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

 Session 2: Who Are You and What Are You About?

  • What is Our Business?
  • Making Connections
  • Pre-Assignment Review
  • The Owner’s Role
  • Ingredients for Success
  • The Business Owner
  • The Entrepreneur
  • The Freelancer
  • Words of Wisdom
  • Keeping Things Moving

 Session 3: Designing Your Organizational Structure

  • Bringing the Idea to Life
  • Getting Started
  • Growth Phase One
  • Growth Phase Two
  • Putting the Pieces Together
  • Looking at the Options
  • Geographic Structure
  • Divisional Structure
  • Matrix Structure
  • Summary
  • Making Connections
  • Differences for Corporations
  • Choosing Board Members
  • Board Issues
  • The Role of Shareholders
  • The Big Picture
  • Words of Wisdom
  • Current Thinking
  • Making Connections

 Session 4: Introduction to Operations Management

  • Defining Operations Management
  • What Does It All Mean?
  • Envisioning the Process
  • Introduction to Types of Operations
  • Types of Operations
  • Practical Application

 Session 5: Understanding Financial Terms

  • Finance
  • Recording Financial Transactions
  • General Accepted Accounting Principles (GAAP)
  • The Income Statement
  • Income Statement Equation
  • Sample Income Statement
  • The Balance Sheet
  • Balance Sheet Equation
  • More About Balance Sheets
  • Current vs. Fixed Assets
  • Cash Flow Statement
  • Statement of Retained Earnings

 Session 6: Getting the Right People in Place

  • Six Essential Steps of Hiring
  • More about Orientation
  • More about Onboarding
  • Making Connections

 Session 7: Getting Your Product Together

  • Inventory Management
  • Types of Inventory
  • More About Inventory
  • Understanding the Value Chain
  • Making Connections
  • Outsourcing Options
  • Quality Control
  • Quality Control Philosophy

 Session 8: Building a Corporate Brand

  • Your Brand
  • Example: Acme Widgets Inc.
  • Brand Names and Slogans
  • Do’s and Don’ts
  • Developing a Slogan
  • How People Will See Your Images
  • Choosing a Color
  • Color Spectrum Two
  • Fonts
  • Sans Serif Fonts
  • Specialty Fonts
  • Font Considerations
  • Simple Pictorial Mark
  • Letterform
  • Wordmark
  • Emblems
  • Working It Out

 Session 9: Marketing Your Product

  • About the Marketing Process
  • Cycle Overview
  • Stage One: Consumer and Market Analysis
  • What Do They Need?
  • Who is Buying Our Product? Who is Using Our Product?
  • What is the Buying Process?
  • How Can I Leverage Segmentation?
  • Segmentation Case Study
  • Stage Two: Analyzing the Competition and Yourself
  • SWOT Analysis
  • Next Steps
  • Stage Three: Analyzing Distribution Channels
  • Making Connections
  • Stage Four: Creating a Marketing Plan
  • Price
  • Price
  • Place
  • Promotion
  • Packaging
  • Making Connections
  • The Final Stages: Implement, Evaluate, Review, Revise
  • Leveraging Social Media

 Session 10: Selling Your Product

  • Building Your Sales Force
  • The Sales Cycle
  • Initiate
  • Initiate
  • Build
  • Manage
  • Optimize

 Session 11: Planning for the Future

  • Introduction to Strategic Planning
  • Identifying Your Stakeholders
  • Taking the Right Approach
  • Making Connections
  • The Strategic Plan Pyramid

 Session 12: Goal Setting and Goal Getting

  • Setting Achievable Goals: Identifying Outcomes
  • The Four Perspectives
  • Customizing the Perspectives
  • Timeline for Your Plan
  • Goals with SPIRIT
  • Getting Into It

 Session 13: Succession Planning 101

  • What is Succession Planning?
  • Replacing vs. Succeeding
  • Defining Succession Planning

 Session 14: Managing Your Money

  • What is a Budget?
  • Test All Assumptions
  • How Was Last Year?
  • How’s The Marketplace Doing?
  • What’s It Costing?
  • Managing Your Budget
  • Know Your Accruals
  • Getting it Right

 Session 15: Ethics 101

  • Are You Ready?
  • Sample Codes of Ethics
  • Rotary Four-Way Test
  • Minnesota Principles
  • Asimov’s Three Laws of Robotics
  • Your Code of Ethics

 Session 16: Building a Strong Customer Care Team

  • The Pillars of Success
  • The Critical Elements of Customer Service
  • Making Connections
  • The Remaining Elements
  • Critical Element Three: Given Life by the Employeess
  • Critical Element Four: Be a Problem Solver
  • A Problem Solving Process
  • Critical Element Five: Measure It
  • Critical Element Six: Reinforce It
  • Developing and Maintaining Relationships

 Session 17: Training Employees for Success

  • Why Continuous Learning?
  • Factors for Learning Success
  • Getting Motivated for Training
  • Steps in the Learning Process
  • Making Connections

 Session 18: Leadership Essentials

  • Leading and Managing
  • Leadership Styles
  • Making Connections
  • Applying the Styles
  • The Cycle of Styles
  • Managing Performance
  • Making Connections

 Session 19: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Soft skills are the “people skills” that ensure a person is capable of relating effectively with others. Soft skills usually include such personality traits as effective communication, work ethic, problem solving, teamwork, networking, motivation, time management, dispute resolution, flexibility, critical thinking and many similar traits.

Whereas hard skills are usually mechanical skills that have been learned, soft skills are somewhat harder to teach. Effective instruction will enhance latent and dormant abilities in the student. 

Interacting with people is a critical part of most jobs. The better your employees are able to interact with others, the better the results will be. Soft skills can make a crucial difference in internal communication, customer service and sales situations.

People with a broad range of soft skills are valued for their adaptability as they are able to transfer their skills from one workplace role to another with comparative ease.

Employers who have a customer service component in their business are particularly appreciative of employees who have a range of soft skills that are appropriate for customer service roles. Good customer service leaves a lasting impression. Great soft people skills can make all the difference.

Skill Builder Pro is an online membership to over 300 of the most important soft skills courses, that your can study from any device, including computer or mobile phone.
Included are:

  • Certificates and Course Transcripts
  • Free Personal Success Program
  • Free Career Planner Workbook
  • Quizzes and assessments

We offer two types of memberships, one for individuals and the other for businesses or people that need multiple people to access the courses.

The individual membership allows for one person to access the lessons and print off personalized certificates. These can be purchased on a yearly or monthly basis. 

For businesses we offer many different pricing options. Please contact us at support@skillbuilderpro.com if you require more than one membership. 

All packages come with a 7-day money back guarantee. This means that if during the 7 days of your first month or year with Skill Builder Pro you don’t want to continue then we’ll provide you with a full refund.

No, but we offer a 7-day money back guarantee for any plan purchased. If you’re not happy within 7 days we’ll process your full refund immediately, no worries whatsoever.

No, you’re not. You are only tied in for the duration of the plan you choose at the point of purchase. This could be six months or yearly.

Your plan will auto-renew at the end of that period, but if you cancel at any point before then it will not auto-renew. 

We will also send you a message before we process any renew payments.

Joining Skill Builder Pro course couldn’t be easier! Just head on over to our membership page and select the best option that suits your needs. If you have any questions, please contact us from the various methods listed on our contact page.

Online learning is just as easy – if not easier – than a traditional academic situation. By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace. Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

After you have completed your payment, you will be able to login with the credentials you created at signup. We also send a confirmation email with this info.

You can view all courses available by clicking the courses button top left of our website, once you have found the course you would like to take, go to the course page and select the large red button “Start Course”. This will open a window with the course.

You can also log in by using the log in button top right of website.

The average time required to complete a course is 3 – 6 hours, though you can take as long as you like as you have access to complete the course at your own pace.

Yes, assessments and quizzes are provided so you can test your knowledge to make sure you understand the course content.

All students who complete a course receive a certificate of completion.

You will also receive a transcript of course units and courses completed within Skill Builder Pro.

Skill Builder Pro is a job skill, soft skills, and personal development training platform with over 300 online courses. The courses are accessed online via the internet, and users provided with a login.

The course categories include, business skills, human resources, marketing, personal development, sales, management, workplace compliance and Microsoft.

Upon purchase you will have access to all the courses in Skill Builder Pro for a period of six months and is renewable.

Some of the companies we work with include Stack Social, CNN, Entrepreneur, Mashable, and many more.

We provide a 7-day money-back refund guarantee. Please send an email to support@skillbuilderpro.com to submit this request.

There are no entry requirements to take any of these courses. Everyone is encouraged to take these courses.

You do not require a High School Diploma; these courses are open to anyone who would like to study these topics.

These courses are only provided in English.

All the courses are based online and accessed through the Skill Builder Pro online platform via the internet.

Once you have completed the payment, you will receive a confirmation email and tax receipt. You will also receive a username and password to log into the skill builder Pro Platform. If you have the internet and own a reliable computer or device, you will be able to log in and study the courses. Please remember to check your junk folder if you do not receive the email.

You can start immediately after finalizing the purchase of Skill builder Pro, using the username and password provided with your welcome email. Head here to signup https://skillbuilderpro.com/membership/

You do not need to be an expert, but you should be able to use a keyboard, the internet, and have basic skills with Microsoft.

You will have six months access Skill Builder Pro platform (or longer if you have purchased longer), there are no time limits, and you can take as long as you require to complete each course. Access is renewed at the end of six months.

All 300 job skill, soft skills, and personal development courses included, additionally, new courses added monthly, the online materials include content, diagrams, interactive instructions, and quizzes, plus you will receive a certificate upon completion.

You will receive a Certificate of Completion, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers, and potential employers. Plus, you can include it in your resume/CV, professional social media profiles, and job applications.

Taking the initiative and completing these courses shows potential employers you are willing to learn new skills to ensure that you have the necessary skills to achieve your tasks.

The Certificates are valid for life and do not need renewing. 

You can complete as many courses as you like.

We accept payments via PayPal, Credit Card, and Bank Transfer. Contact us at support@skillbuilderpro.com, to pay via bank transfer or PayPal.

If you are a business and wish to purchase for multiple people, please contact us at support@skillbuilderpro.com.

Yes, you can request for an invoice via email at support@skillbuilderpro.com

You can purchase this course as a gift, send an email to support@skillbuilderpro.com, with the details and we can accommodate this.

You can contact our support team at any time through live chat on our website, or email at support@skillbuilderpro.com.


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I am going to realise that (after completing 13 Courses already) how much time I can save studying online. Is becoming a bit "addictive” but in a good way. I love it and every free time I am on to doing my exams or explore what other Courses is available out there to enroll later.
Debra Goodlander
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I am an older manager and have ran into several of the examples you explained over the years with younger employees. Reading this has helped me realize where I may have gone wrong. I will be changing the way I handle all my employees. Thank you.
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The Courses have been very detailed and challenging. Different subjects and terminology well laid out and instructive. Key points well presented and course material written in a very informal patient way which keeps the note taking and reading interesting! overall thoroughly enjoyed this course and completing it!
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I loved this course!! It's very informative and straight to the point. I appreciate the opportunity to be able to train for high demand jobs at a cost effective price. Thank you!!! God Bless.”
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