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Microsoft Business Contact Manager 2010 Complete Online Course

Microsoft Business Contact Manager 2010 Complete is one-day course that provides your students with a comprehensive overview of the knowledge and skills need to ensure the viability of businesses in today’s world. The course material applies equally to product and service-based enterprises.

3 – 6 Hours
For Everyone
For All Skill Levels
7 day money back guarantee.

Obtain All You Need To Know About Business Contact Manager 2010

Our one-level Microsoft Business Contact Manager 2010 Complete training courseware and accompanying material includes all the information that students need to hit the ground running with this business management application. Learning outcomes:
  • Section One is all about getting started. First, installation and setup methods are covered. Then, an overview of the interface (with a focus on the new ribbon features and the Navigation Pane) is provided. Next, participants will learn about the Welcome Center, dashboards, and gadgets.
  • Section Two  gets into working with the various objects provided in Business Contact Manager. Accounts, business contacts, opportunities, leads, business projects, project tasks, stores, and vendors are all covered in depth.
  • Section Three moves into some of Business Contact Manager’s more advanced tasks and objects. First, object-related tasks such as bulk editing, user assignment, categorization, and follow-up flags are discussed. Then, business history (including phone logs and notes) and communication history will be covered. Next up is the sales pipeline, made up of sales stages and activities and lead scoring criteria. Finally, students will be introduced to the Products and Services dialog.
  • Section Four covers Business Contact Manager’s marketing tools. Participants will learn all about call lists, mass e-mail campaigns, direct mail (print) campaigns, and mail merge.
  • Section Five  will teach students ways to customize Business Contact Manager. To start, they will learn how to customize lists. Then, they will learn how to customize business contacts, accounts, and contact cards. Finally, they will receive an introduction to custom forms.
  • Section Six  wraps up the course with information on reports. Tools for managing databases and importing and exporting information are also covered.
  • By the end of this in-depth Microsoft Business Contact Manager 2010 Complete course, you will be ready to use this program to manage your business more effectively than ever.
Online Access: Study the course online with an internet connection, by any device including PC, MAC, tablet or Smart Phone. Certificate of completion: A certificate of completion will be provided, when you finish the course.

Course Features

  • Only 3 to 6 hours of study is required
  • Delivered 100% on-line 24/7
  • Study from home or at work, at your own pace, in your own time
  • Certificate of Completion

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Vesna Kitanovska
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I am going to realise that (after completing 13 Courses already) how much time I can save studying online. Is becoming a bit "addictive” but in a good way. I love it and every free time I am on to doing my exams or explore what other Courses is available out there to enroll later.
Debra Goodlander
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I am an older manager and have ran into several of the examples you explained over the years with younger employees. Reading this has helped me realize where I may have gone wrong. I will be changing the way I handle all my employees. Thank you.
Philip Anthony Apps
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The Courses have been very detailed and challenging. Different subjects and terminology well laid out and instructive. Key points well presented and course material written in a very informal patient way which keeps the note taking and reading interesting! overall thoroughly enjoyed this course and completing it!
Alicia L
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I loved this course!! It's very informative and straight to the point. I appreciate the opportunity to be able to train for high demand jobs at a cost effective price. Thank you!!! God Bless.”
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